Trust and Safety in Gaming
A comprehensive guide to learn why Trust and Safety should become a foundational focus in your gaming platform’s operations to protect players and foster a secure, enjoyable environment
A comprehensive guide to learn why Trust and Safety should become a foundational focus in your gaming platform’s operations to protect players and foster a secure, enjoyable environment
Essential Strategies and Best Practices for Outsourcing Customer Support in the Gaming Industry
Essential Strategies and Best Practices for Building Human Connections with Customers
Here’s how you can meet and exceed soaring player expectations, especially from VIP players, with your customer support.
Improve Customer Effort Score with these helpful tips.
Here are 8 ways to build deep customer connections through your customer support team.
Our comprehensive ebook, How to Outsource Customer Support, is designed to guide you through the complexities of outsourcing, ensuring you leverage it to optimize your business operations and accelerate growth.
Gaming companies need to keep these proven secrets in mind for when they are recruiting and hiring great player support agents.
Discover the secrets to recruiting top-tier support agents who can elevate your customer service to new heights.
The ROI of Customer Support delves into the tangible financial benefits that a well-integrated support team can bring to a business, highlighting how strategic customer service can directly influence profitability and growth.
A comprehensive guide to understanding both Trust & Safety and Content Moderation, including what they are, why they’re important, and how to do them well.
Here are the benchmarks for the best, worst, and average CSAT rates from our 2024 Customer Service KPI ebook.
Empower our team to innovate and deliver beyond client expectations.