Does Live Chat Increase Sales? The Do’s And Don’ts
The impact of live chat on sales conversion rates, offering valuable insights on best practices and common pitfalls to help businesses effectively leverage live chat as a sales tool.
The impact of live chat on sales conversion rates, offering valuable insights on best practices and common pitfalls to help businesses effectively leverage live chat as a sales tool.
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Here are five customer service trends ecommerce brands will need to prioritize if they want to stay competitive and relevant in 2025.
A comprehensive guide to learn why Trust and Safety should become a foundational focus in your gaming platform’s operations to protect players and foster a secure, enjoyable environment
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Here are the benchmarks for the best, worst, and average Phone Handle times from our 2024 Customer Service KPI ebook.
Improve Customer Effort Score with these helpful tips.
Here are the benchmarks for the best, worst, and average Chat Handle Times from our 2024 Customer Service KPI ebook.
Explore the benefits of customer service outsourcing for ecommerce and how it can help accelerate a brand’s growth.
Empower our team to innovate and deliver beyond client expectations.