You’ve already got an amazing product, now you need a highly-skilled customer support team to help you grow and build your army of ambassadors.
Increase Customer Acquisition, Retention, Loyalty, and Sales
Providing exceptional customer support is critical to the success of technology and SaaS companies. We deliver all levels of customer service and technical support, for both hardware and software products. With us, you’ll be able to increase customer acquisition, retention, loyalty, and sales— and we’ll make sure your customer support is top-notch, every step of the way.
24/7 Support Wherever Your Customers Are
Whether it’s email, live chat, phone, social networks, or directly on your app, we’ll meet your customers where they need. Keeping your customers happy by quickly responding and solving their issues is our top priority.
We Ensure the Best Customer Experience for Your CustomersTalk to us
Back Office Support
Our Agents Are Experienced Customer Service Experts in Software & Technology
Our team members have an average of eight years of experience working with large outsourcers and multinational corporations. We are committed to continuously coaching our customer support professionals to aid them in their long-term career development—which means higher quality work and a dedicated team. We also track your customer service success continuously and always report our findings to you.
We’ll Become A Part Of Your Team
We want to be one with your team. We can be a part of your team on your Slack, so you can reach us easily whenever you wish. We create a seamless client experience so working with us is exactly as easy as working with an in-house team.
Hear What Our Clients Have to Say
The Peak Support team is really good at spotting patterns in issues and troubleshooting, which is really important with tech products. They add as much info as they can that goes to developers to solve issues. They pay attention to detail and their work ethic is instilled in all of them.
Head Of Customer Experience, American Exchange Group (iTouch)
Contact Us For More Information
Are you looking to scale your software and technology company? We’re always eager to work with companies that share our passion for growth. Whether you’d like to request a quote or simply learn more about Peak Support, fill out the form below and we promise to get back to you within two business days.