Top 10 CX Startups to Watch in 2025
Here is our prediction for the top 10 CX startups that will make waves in 2025.
Here is our prediction for the top 10 CX startups that will make waves in 2025.
A comprehensive guide to learn why Trust and Safety should become a foundational focus in your gaming platform’s operations to protect players and foster a secure, enjoyable environment
Essential Strategies and Best Practices for Building Human Connections with Customers
Explore the benefits of customer service outsourcing for ecommerce and how it can help accelerate a brand’s growth.
Here are 8 ways to build deep customer connections through your customer support team.
Gaming companies need to keep these proven secrets in mind for when they are recruiting and hiring great player support agents.
Find out why Intercom brings big benefits for both customer service agents and customers, as we share five key areas where Intercom really stands out compared to its competitors.
We explore the critical chatbot KPIS you should track in 2024.Gartner predicts that chatbots will become the primary support channel for a quarter of all organizations by 2027.
Learn how to use your customer support team to positively impact retention, expansion, upgrades, and referrals, and drive revenue growth for your business.
A comprehensive guide to understanding both Trust & Safety and Content Moderation, including what they are, why they’re important, and how to do them well.
A comprehensive guide that delves into the world of Voice of the Customer (VoC), providing you with the tools and techniques to effectively capture, analyze, and leverage customer feedback.
Discover the real facts about customer service with 66 verified statistics, providing valuable insights to enhance your customer support strategies.
