Jonathan Steiman
Founder and Chief Executive Officer,
Board Member, Peak Support Global Enterprises
“Jonathan is the founder and CEO of Peak Support. Prior to Peak Support, Jonathan designed and built the TalkTo service team. TalkTo was funded by Matrix Partners and eventually sold to Path, which was later sold to Kakao Corp. Jonathan earned his MBA from NYU Stern and a BA in Finance from Northeastern University. His Instagram photos only slightly exaggerate the size of the striped bass he catches off the coast of Boston throughout the summer and fall months.”
Jonathan Steiman
Founder and Chief Executive Officer,
Board Member, Peak Support Global Enterprises
Hannah Steiman
Chief Operating Officer,
Board Member, Peak Support Global Enterprises
“Hannah Steiman is Chief Operating Officer of Peak Support, which provides exceptional customer service outsourcing to high-growth companies. Hannah oversees sales, marketing, HR, and administration for the company. Hannah was the first U.S. hire at Peak Support, which was founded by her husband, Jonathan Steiman, in 2015”
Hannah Steiman
Chief Operating Officer,
Board Member, Peak Support Global Enterprises
Daniel Gutierrez
Chief Financial Officer
“Daniel is Chief Financial Officer of Peak Support. Prior to Peak Support, Daniel served as CFO of B.GOOD, and held multiple leadership roles with Restaurant Brands International. Daniel holds a Master’s of Accounting degree from the University of Florida, and is a licensed CPA in the state of Florida. When he is not crunching numbers , Daniel enjoys hiking, skiing, and spending time outdoors as often as possible.”
Daniel Gutierrez
Chief Financial Officer
Bianca Lazaro
Senior Director, Service Delivery
Board Member, Peak Support Global Enterprises
“Bianca is the Senior Director of Service Delivery Philippines and Shared Services of Peak Support. Prior to Peak Support, Bianca was a team leader at TalkTo and Path, where she was responsible for scheduling, payments, general operations, and data analysis. Prior to joining this team, she was a team leader at VXI. She studied Bachelor of Arts in Mass Communication from New Era University. Despite being a career woman, she does her best to be a doting mother and wife. She is a certified oiler and enjoys seeing her growing collection of special blends.”
Bianca Lazaro
Senior Director, Service Delivery
Board Member, Peak Support Global Enterprises
George Tillotson
Senior Director,
Business Development
“George Tillotson is Senior Director of Business Development, a role in which he oversees the sales team, and builds custom solutions for our new clients. George joined Peak Support in 2018 as a Client Services Director, and spent 3 years supporting several of Peak Supports clients. In his free time, he’s a golf addict and generally intense hobbyist.”
George Tillotson
Senior Director,
Business Development
Lana Charlton
Senior Director, Client Services
“Lana is a Client Services Sr Director at Peak Support. Prior to Peak Support Lana was at a large nearshore BPO for over 10 years, she led a client services team there. Before that she was part of a nonprofit educational company, and also worked at a trade council. Lana earned her Marketing degree at International Christian University. Lana is passionate about Maine and all of the outdoor activities it has to offer.”
Lana Charlton
Senior Director, Client Services
Hazel Abijay
Director, Service Delivery
Board Member, Peak Support Global Enterprises
“Hazel is a Service Delivery Director at Peak Support. She oversees the operations of multiple projects and ensures that client-specific goals are met. She was one of Peak Supports’ core members who envisioned the company’s potential as a pioneer in customer service support and business process outsourcing. She graduated with a degree in Management Accounting from Ateneo de Davao University. She enjoys spending time with her two boys gardening, baking, and doing home improvement projects. Her fascination with home-grown vegetables has her dreaming of setting up a hydroponic garden at home!”
Hazel Abijay
Director, Service Delivery
Board Member, Peak Support Global Enterprises
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