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Gaming
Give your players the ultimate gaming experience by providing the support they need—wherever and whenever they need it.
Win the real boss fight
The greatest gameplay experience in the world doesn’t matter when everything starts glitching. From a server disconnect to download issues, our expert team members are the best way to level up your customer experience and make sure your players have the support they need around the clock. Stand out from your competition by creating an experience and a community that your players love.
Why Us?
Exceptional
company culture
Your players love what you’ve created. We take that same ethos and apply it to work. The best company culture creates the best team members, leading to the best work. That’s why we’re focused on building the world’s best remote company (and over 95% of our employees love being here).
Client-centric
approach
Your company, products, and players are unlike any others. We get to know your business from top to bottom, because we believe your success is our success. Whatever you need, we’ll partner with you to make it happen. And our guarantee is that you’ll find us easier to work with than any company you’ve ever experienced.
High-touch
management
We provide your team with the support it needs to succeed. Our Team Leads typically manage only 8 to 10 agents – compared with 15 to 20 at most outsourcing companies. Our exceptional account management and shared services functions will ensure you get what you need to succeed.
How Peak Support impacts gaming and e-sports
Players are passionate about the games they love—which means loyalty and reputation are everything for gaming companies. At Peak Support, we understand the unique challenges gaming and esports companies face every day. We help gaming companies create efficient support processes and build meaningful player communities.
Our Services
Customer Service
From a standalone support team to a flexible supplement to your existing team, you can have an outsourced team of expert support agents within weeks.
Technical Support
SaaS or tech company with a deeply technical product? Our agents bring a variety of technical skills — whatever you need — and years of experience solving complex customer problems.
Trust & Safety
We keep online communities safe. Whether you need content moderation or fraud detection and prevention, you can trust the experts at Peak Support.
Back-Office Services
Our expert team members will take responsibility for all your time-consuming and repetitive tasks. We’ll get ‘em done, and we’ll find ways to make the process even smoother, Guaranteed.
Sales & Marketing
How does a smoother sales process and a full pipeline sound? We’ve got experts in market research, lead qualification, and building out sales operations — and they’re all ready to help your sales and marketing efforts.
Accounting Services
Invoicing and accounts receivable literally pay the bills. Outsourcing these critical and repetitive tasks is the most cost-effective way to improve your bottom line.
Tech & AI Solutions
Our team of expert professionals can help you plan, deploy and manage the latest technology and AI solutions, so you can focus on running your business.
Make your players the main characters
Want to build a community of raving fans? Put your players at the center of everything you do. When you partner with us, you’ll be amazed at how easy it is to create effortless experiences for your players—from launch day to your last build.
Ready to chat with us?
We can help you scale your game’s growth and build a loyal player community. Learn more about how outsourcing can unlock new levels of growth and profitability for your gaming or esports brand.
