When it comes to your customers’ finances, you can’t afford mistakes. You need expert customer service help in a secure environment.
Modern customer service outsourcing for Financial Services & FinTech.
Partnering with our experienced outsourced teams—located in the USA, Columbia, Eastern Europe, or the Philippines— is the quickest way to level up customer service and prevent fraudulent activity.
Keeping your data secure is our top priority. We’re PCI Certified, SOC 2 Certified, and have the highest BitSight score of any BPO. As the pioneer in remote customer support, we’re experts at securing the work-from-environment, but can also provide physical call center options. Watch the video to learn more.
Trust & Safety
Trust & Safety
We keep online communities safe. Whether you need content moderation or fraud detection and prevention, you can trust the experts at Peak Support.
Exceptional company culture
We’re firm believers that the best work happens when people love their jobs. So we’re building the best remote company culture on the planet—and you get to reap the benefits. Over 95% of our team members agree that Peak Support is a great place to work.
Your success is our success. That means when you identify an opportunity—big or small—we jump on it. From clearing backlogged queues to moderating content to scaling efficiently, we’re here to help you wherever you need it. And we guarantee that you’ll find us easier to work with than any company you’ve ever come across before.
We provide your team with the support it needs to succeed. Our Team Leads typically manage only 8 to 10 agents – compared with 15 to 20 at most outsourcing companies. Our exceptional account management and shared services functions will ensure you get what you need to succeed.
How Peak Support impacts financial services
The financial services world is complex (and changing rapidly). Our team members bring an average of eight years of experience supporting some of the largest brands in the world—meaning there’s nothing they haven’t seen. That’s why no one is better positioned to help you improve the current state of your customer experience, while also helping you plan and build a better future.
A better outsourcing solution for financial services
Modern outsourcing isn’t about cutting costs. It’s a strategic investment in the growth of your business, and it’s the fastest way to scale and get results. Don’t settle for the status quo any longer—partner with us to leverage decades of collective experience and drive your business forward.