Exceptional Customer Service & Business Process Outsourcing for High-Growth Companies
High-Quality Business Process Outsourcing at Scale
We take customer service, technical support, and back office tasks off your plate—and make them better. From day one, you’ll get a dedicated team who’ll help you manage quality at high volumes, quickly train new team members, and make powerful process improvements. With Peak Support as your partner, you can focus on building your business, while your customers get the exceptional service they deserve.
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An Experienced Team at Your Service
Each client team is led by a dedicated account manager, who’ll help you set goals for the team, report on the team’s performance, and make concrete recommendations based on the reports. Our customer service agents have an average of eight years of industry experience—and glowing recommendations to match.
Read more about customer service outsourcingChoose the Outsourcing Services You Need
Customer Support
We offer high-quality customer service through email, phone, chat, and social media.
Technical Support
We’re experts in providing technical support for both hardware and software companies.
Sales
We can take care of sales lead research, lead qualification, list-building, and more.
Back Office Tasks
We’ll help you with data entry, research, direct mail graphic design, social media moderation, and more.
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Get to Know the Peak Team
Peak Support is a rapidly growing customer service and business process outsourcing company based in Cambridge, Massachusetts. Our global delivery model allows us to provide service from the Philippines and the U.S. We hire the best agents in the business and we’re dedicated to helping our clients succeed.
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Hear What Our Clients Have to Say
“Peak Support is a critical partner in our growth. We need to provide immediate and awesome support to our customers. If we slip, it’s game over. I’m so grateful we were referred to Peak Support. The Peak team quickly got our inboxes under control, and they have continued to provide incredible service.”
Ryan Paugh, Co-Founder and COO, The Community Company
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Contact Us for More Information
If you’re ready to request a quote or you’re interested in hearing more about our services, fill out this form and we’ll get back to you within two business days.