Our technical support agents have the skills to tackle your customer’s’ most complex issues. Build and launch your dedicated technical support team in just a few weeks.
Solve your customers’ technical issues for good
We hire the most experienced technical support agents in the industry
New agents come to Peak Support with an average of 8 years of experience, compared with 1 to 3 years at most BPOs. That makes a world of difference in building and scaling technical support teams. Get started building your technical support team today.
“We chose Peak Support because I felt like we were buying a leader in the industry.”
American Exchange Group, which makes affordable smart watches and other accessories, wanted to create a technical support experience similar to Apple’s Genius Bar.
Exceptional company culture
We’re firm believers that the best work happens when people love their jobs. So we’re building the best remote company culture on the planet—and you get to reap the benefits. Over 95% of our team members agree that Peak Support is a great place to work.
Your success is our success. That means when you identify an opportunity—big or small—we jump on it. From clearing backlogged queues to moderating content to scaling efficiently, we’re here to help you wherever you need it. And we guarantee that you’ll find us easier to work with than any company you’ve ever come across before.
We provide your team with the support it needs to succeed. Our Team Leads typically manage only 8 to 10 agents – compared with 15 to 20 at most outsourcing companies. Our exceptional account management and shared services functions will ensure you get what you need to succeed.