A Complete Guide To Implementing Live Chat, Measuring Performance, and Setting Your Team Up for Success
The online shopping trend driven by COVID-19 is only expected to continue this year. In 2020, online retailers saw two years’ worth of expected growth in just one season.
The program is complete with several modules and can be adjusted for industry specific needs.
A Complete Guide to Implementing Phone Support, Measuring Performance, and Positioning Your Support Team for Success
Providing adequate customer service is no longer an option