Trust & Safety

Keeping online communities safe is not just a business imperative – it’s key to our health and the health of our democracy. Learn how Peak Support can help.

Talk to Sales
Young blond businessman using headset and computer at work. Startup business means working hard and out of time for success achievement.

Our Trust & Safety Services

Content Moderation

We provide Tier 1 and Tier 2 content moderation, from both the Philippines and the U.S. Our teams can assess flagged content based on your guidelines, make quick decisions, and communicate with users when necessary.

Fraud Detection & Prevention

We’ll partner with you to build systems and processes that stop fraud in its tracks. We work with online gaming companies, social media sites, and other firms to detect and prevent fraudulent behavior

Social Media Moderation

These days, every company needs to monitor their social media presence and respond to threats to their brand. We manage our clients’ social media presence to ensure customer engagement stays within brand guidelines.

Protecting the protectors

Safeguarding the mental health of our team members is our top priority. Here’s how we do it.

Exceptional company culture

Our company culture provides a base of psychological safety – a necessary ingredient in mental health. More than 95% of employees say Peak Support is a great place to work. 

Employee engagement

Employees working on intense, repetitive tasks need to take breaks and relax. We build in engagement opportunities, brain breaks, and whenever possible assign agents to diverse tasks.

Full benefits package

We offer comprehensive health insurance and an Employee Assistance Program that provides free counseling services.

Don’t take it from us.

See what our employees and clients have to say.

Other Services

Customer Service

Customer Service

From a standalone support team to a flexible supplement to your existing team, you can have an outsourced team of expert support agents within weeks. 

Learn More

Technical Support

Technical Support

SaaS or tech company with a deeply technical product? Our agents bring a variety of technical skills — whatever you need — and years of experience solving complex customer problems.

Learn More

Back-Office Services

Back Office Services

Our expert team members will take responsibility for all your time-consuming and repetitive tasks. We’ll get ‘em done, and we’ll find ways to make the process even smoother. Guaranteed.

Learn More

Sales & Marketing

Sales & Marketing

How does a smoother sales process and a full pipeline sound? We’ve got experts in market research, lead qualification, and building out sales operations — and they’re all ready to help your sales and marketing efforts.

Learn More

Accounting Services

Accounting Services

Invoicing and accounts receivable literally pay the bills. Outsourcing these critical and repetitive tasks is the most cost-effective way to improve your bottom line.

Learn More

Tech & AI Solutions

Tech & AI Solutions

Our team of expert professionals can help you plan, deploy and manage the latest technology and AI solutions, so you can focus on running your business.

 

Learn More

Ready to chat with us?

We’ve helped dozens of innovative companies launch and scale their back-office and customer service teams. Whatever you need to grow your business, our flexible offerings can fit. Let’s chat about how outsourcing can unlock new levels of growth for your business. 

Talk to Sales