Trust & Safety
Keeping online communities safe is not just a business imperative – it’s key to our health and the health of our democracy. Learn how Peak Support can help.
Our Trust & Safety Services
We provide Tier 1 and Tier 2 content moderation, from both the Philippines and the U.S. Our teams can assess flagged content based on your guidelines, make quick decisions, and communicate with users when necessary.
Fraud Detection & Prevention
We’ll partner with you to build systems and processes that stop fraud in its tracks. We work with online gaming companies, social media sites, and other firms to detect and prevent fraudulent behavior
Social Media Moderation
These days, every company needs to monitor their social media presence and respond to threats to their brand. We manage our clients’ social media presence to ensure customer engagement stays within brand guidelines.
Protecting the protectors
Safeguarding the mental health of our team members is our top priority. Here’s how we do it.
Exceptional company culture
Our company culture provides a base of psychological safety – a necessary ingredient in mental health. More than 95% of employees say Peak Support is a great place to work.
Employees working on intense, repetitive tasks need to take breaks and relax. We build in engagement opportunities, brain breaks, and whenever possible assign agents to diverse tasks.
Full benefits package
We offer comprehensive health insurance and an Employee Assistance Program that provides free counseling services.