Give your players the ultimate gaming experience by providing the support they need—wherever and whenever they need it.
Win the real boss fight
The greatest gameplay experience in the world doesn’t matter when everything starts glitching. From a server disconnect to download issues, our expert team members are the best way to level up your customer experience and make sure your players have the support they need around the clock. Stand out from your competition by creating an experience and a community that your players love.
Exceptional company culture
Your players love what you’ve created. We take that same ethos and apply it to work. The best company culture creates the best team members, leading to the best work. That’s why we’re focused on building the world’s best remote company (and over 95% of our employees love being here).
Your company, products, and players are unlike any others. We get to know your business from top to bottom, because we believe your success is our success. Whatever you need, we’ll partner with you to make it happen. And our guarantee is that you’ll find us easier to work with than any company you’ve ever experienced.
We provide your team with the support it needs to succeed. Our Team Leads typically manage only 8 to 10 agents – compared with 15 to 20 at most outsourcing companies. Our exceptional account management and shared services functions will ensure you get what you need to succeed.
How Peak Support impacts gaming and e-sports
Players are passionate about the games they love—which means loyalty and reputation are everything for gaming companies. At Peak Support, we understand the unique challenges gaming and esports companies face every day. We help gaming companies create efficient support processes and build meaningful player communities.
Trust & Safety
Trust & Safety
We keep online communities safe. Whether you need content moderation or fraud detection and prevention, you can trust the experts at Peak Support.
Make your players the main characters
Want to build a community of raving fans? Put your players at the center of everything you do. When you partner with us, you’ll be amazed at how easy it is to create effortless experiences for your players—from launch day to your last build.