Supporting Your VIP Players: 5 Strategies to Deliver an Exceptional Experience to Your VIP Customers
Here’s how you can meet and exceed soaring player expectations, especially from VIP players, with your customer support.
Going Global: Implementing Multilingual Support for Global SaaS Businesses
Here are three compelling reasons to implement multilingual support for your SaaS business.
Top Tips for Finding Great SaaS Tech Support Talent
Here are the key qualities you should look for when building a strong SaaS technical support teams.
5 Tips for Recruiting Great Ecommerce Support Agents
Here are tips to help you find and connect with potential ecommerce support agents.
Aiming for “Wow!”: How to Level Up Your CX with Human-Centered Service
Here are 8 ways to build deep customer connections through your customer support team.
20 Ecommerce Customer Service Macros
A list of 20 of the most common ecommerce support questions that will help make responding to frequently asked customer questions more efficient.
How to Recruit Great Customer Support Agents
Discover the secrets to recruiting top-tier support agents who can elevate your customer service to new heights.
5 Ways to Automate Customer Support in Zendesk
Learn 5 ways to automate your customer support with Zendesk. Tips and tricks for your growing brand.
The ROI of Customer Support
The ROI of Customer Support delves into the tangible financial benefits that a well-integrated support team can bring to a business, highlighting how strategic customer service can directly influence profitability and growth.
How to Recruit Exceptional Player Support Agents
Discover how to recruit exceptional player support agents by leveraging flexible, dedicated teams that prioritize client satisfaction and foster a culture of deep learning and community.
The Best Tools For Providing Chat Support in 2024
Explore the best tools for providing chat support in 2024, focusing on innovative solutions that enhance customer interactions and streamline operations.
Intercom: Conversational Support for Startups
We’ve put together this review of Intercom – one of the most popular help desk ticketing software choices for startups and SaaS businesses who want to create conversational relationships and experiences for their customers.
