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Supporting Your VIP Players: 5 Strategies to Deliver an Exceptional Experience to Your VIP Customers

Here’s how you can meet and exceed soaring player expectations, especially from VIP players, with your customer support.

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Going Global: Implementing Multilingual Support for Global SaaS Businesses

Here are three compelling reasons to implement multilingual support for your SaaS business.

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Top Tips for Finding Great SaaS Tech Support Talent

Here are the key qualities you should look for when building a strong SaaS technical support teams.

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5 Tips for Recruiting Great Ecommerce Support Agents

Here are tips to help you find and connect with potential ecommerce support agents.

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Aiming for “Wow!”: 8 Ways to Level up Your CX By Building Deeper Customer Relationships

Here are 8 ways to build deep customer connections through your customer support team.

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20 Ecommerce Customer Service Macros

A list of 20 of the most common ecommerce support questions that will help make responding to frequently asked customer questions more efficient.

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How to Recruit Great Customer Support Agents

Discover the secrets to recruiting top-tier support agents who can elevate your customer service to new heights.

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5 Ways to Automate Customer Support in Zendesk

Learn 5 ways to automate your customer support with Zendesk. Tips and tricks for your growing brand.

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5 Great Features of Intercom for Support Teams

Find out why Intercom brings big benefits for both customer service agents and customers, as we share five key areas where Intercom really stands out compared to its competitors.

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5 Ways to Use Your Customer Support Team to Drive Revenue

Learn how to use your customer support team to positively impact retention, expansion, upgrades, and referrals, and drive revenue growth for your business.

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