Tech & AI Solutions

Seamlessly blend technology with the human touch. Provide an exceptional customer experience by incorporating AI & technology that actually works.

Technology + Humans: An Unbeatable Team

Improve customer retention

Boost agent productivity

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Get real-time insights

Improve CX ROI

Improve customer retention

Boost agent productivity

A green graph that shows an upward trajectory on a white background

Get real-time insights

Improve CX ROI

Our Tech & AI Solutions

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Optimization
Best-practice platform optimizations from certified CX analysts
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  • 90-day program from discovery to completion
  • Specialists trained in best practices for Salesforce, Zendesk, Intercom, Gorgias and more
  • Conversational AI, Generative AI, and AI-assisted programming
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Implementation
Specialists certified to implement best-in-class CRMs and supporting technology
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  • Certified implementation partner of Salesforce, Zendesk, Intercom, Gorgias and more
  • Experienced in multiple types of platform setup
  • AI and automation specialists available
  • Optimized for industry best practices
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Full-Service
We take tech & CX off your plate with all-in-one support packages
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  • Best-in-class platforms at discounted prices
  • Certified platform specialists
  • An AI-infused workforce
  • Experience analytics for timely actionable insights
  • We handle all platform administration

Featured Partners & Platforms

Don’t take it from us.

See what our employees and clients have to say.

Other Services

Customer Service

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Customer Service

From a standalone support team to a flexible supplement to your existing team, you can have an outsourced team of expert support agents within weeks.

Back-Office Services

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Back Office Services

Our expert team members will take responsibility for all your time-consuming and repetitive tasks. We’ll get ‘em done, and we’ll find ways to make the process even smoother. . Guaranteed.

Trust & Safety

Trust & Safety

We keep online communities safe. Whether you need content moderation or fraud detection and prevention, you can trust the experts at Peak Support.

Sales & Marketing

Sales & Marketing

How does a smoother sales process and a full pipeline sound? We’ve got experts in market research, lead qualification, and building out sales operations — and they’re all ready to help your sales and marketing efforts.

Accounting Services

Accounting Services

Invoicing and accounts receivable literally pay the bills. Outsourcing these critical and repetitive tasks is the most cost-effective way to improve your bottom line.

Technical Support

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Technical Support

Some customer issues require a deeper level of technical knowledge. That’s where our outsourced technical support teams come in. With years of expertise solving complex problems, our technical support agents are the perfect fit for SaaS and technology companies.

Ready to Chat With Us?

Our expert team can empower you to build customer relationships with the right tools and tech for you. Let’s talk about how outsourcing your CX team and tech stack and AI can transform your business!

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