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Technical Support
Our technical support agents have the skills to tackle your customer’s’ most complex issues. Build and launch your dedicated technical support team in just a few weeks.
Solve your customers’ technical issues for good
We hire the most experienced technical support agents in the industry
New agents come to Peak Support with an average of 8 years of experience, compared with 1 to 3 years at most BPOs. That makes a world of difference in building and scaling technical support teams. Get started building your technical support team today.
Case Study
“We chose Peak Support because I felt like we were buying a leader in the industry.”
American Exchange Group, which makes affordable smart watches and other accessories, wanted to create a technical support experience similar to Apple’s Genius Bar.
Why Us?
Exceptional company culture
We’re firm believers that the best work happens when people love their jobs. So we’re building the best remote company culture on the planet—and you get to reap the benefits. Over 95% of our team members agree that Peak Support is a great place to work.
Client-centric approach
Your success is our success. That means when you identify an opportunity—big or small—we jump on it. From clearing backlogged queues to moderating content to scaling efficiently, we’re here to help you wherever you need it. And we guarantee that you’ll find us easier to work with than any company you’ve ever come across before.
High-touch management
We provide your team with the support it needs to succeed. Our Team Leads typically manage only 8 to 10 agents – compared with 15 to 20 at most outsourcing companies. Our exceptional account management and shared services functions will ensure you get what you need to succeed.
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Don’t take it from us.
See what our employees and clients have to say.
Other Services
Customer Service
Customer Service
From a standalone support team to a flexible supplement to your existing team, you can have an outsourced team of expert support agents within weeks.
Back-Office Services
Back Office Services
Our expert team members will take responsibility for all your time-consuming and repetitive tasks. We’ll get ‘em done, and we’ll find ways to make the process even smoother. Guaranteed.
Trust & Safety
Trust & Safety
We keep online communities safe. Whether you need content moderation or fraud detection and prevention, you can trust the experts at Peak Support.
Sales & Marketing
Sales & Marketing
How does a smoother sales process and a full pipeline sound? We’ve got experts in market research, lead qualification, and building out sales operations — and they’re all ready to help your sales and marketing efforts.
Accounting Services
Accounting Services
Invoicing and accounts receivable literally pay the bills. Outsourcing these critical and repetitive tasks is the most cost-effective way to improve your bottom line.
Tech & AI Solutions
Tech & AI Solutions
Our team of experienced professionals is here to help you leverage the latest technology and AI solutions to grow your business. With our solutions, you can streamline operations, reduce costs, and future-proof your business.
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Ready to Chat With Us?
We’ve helped dozens of innovative companies launch and scale their customer service teams. Whatever you need to grow your business, our flexible offerings can fit. Let’s chat about how outsourcing can unlock new levels of growth for your business.
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