Blogs

5 Ways to Use Your Customer Support Team to Drive Revenue

Learn how to use your customer support team to positively impact retention, expansion, upgrades, and referrals, and drive revenue growth for your business.

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Our Team Members Respond to the Rise in Anti-Asian Hate Crimes
The heartfelt and powerful responses from the team members of the company, addressing the concerning increase in anti-Asian hate crimes and standing in solidarity against discrimination.
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23 Books Everyone in Customer Service Should Read
A list of recommended books that cover various aspects of customer service, offering valuable insights and knowledge for professionals in the field.
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Peak Support Q&A: Mari Lou Nina Pineza
Peak Support Monthly Q&A provides insights into Mari Lou Nina Pineza's personal interests, achievements, and experiences, showcasing her role as a Talent and Operations Specialist at Peak Support.
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Top Eight Customer Service Resolutions for Brands
A concise and actionable list of resolutions that brands can adopt to enhance their customer service practices and improve overall customer satisfaction.
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Peak Support Q&A: Jim Ray Gacita
Peak Support Monthly Q&A provides insights into Jim Ray Gacita's personal interests, achievements, and experiences, showcasing his role as an Operations Manager at Peak Support.
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Peak Support Recognized as Top Global BPO by Clutch Awards
The prestigious recognition received by Peak Support as a leading global Business Process Outsourcing (BPO) company, emphasizing their commitment to delivering exceptional customer service and support.
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Peak Support Q&A: Maria Cecilia Acido
Peak Support Monthly Q&A provides insights into Maria Cecilia Acido personal interests, achievements, and experiences, showcasing her role as a Team Lead at Peak Support.
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Why We're Sharing Our Pronouns
The importance of inclusivity and respect for gender identity by discussing the reasons behind the practice of sharing personal pronouns and its positive impact on creating a more inclusive work environment.
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Peak Support Q&A: Manuel Co Jr.
Peak Support Monthly Q&A provides insights into Manuel Co Jr.'s personal interests, achievements, and experiences, showcasing his role as the Data Visualization and Intelligence Director at Peak Support.