Resources

5 Ways to Use Your Customer Support Team to Drive Revenue

Learn how to use your customer support team to positively impact retention, expansion, upgrades, and referrals, and drive revenue growth for your business.

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Discover the top customer service trends that SaaS companies should expect in 2025.
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This case study explores the successful collaboration between Gale Healthcare and Peak Support to boost operational efficiency.
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This case study explores the successful collaboration between Gale Healthcare and Peak Support to boost operational efficiency.
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Here are the benchmarks for the best, worst, and average Call Abandonment rates from our 2024 Customer Service KPI ebook.
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Here are five customer service trends ecommerce brands will need to prioritize if they want to stay competitive and relevant in 2025.
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A comprehensive guide to learn why Trust and Safety should become a foundational focus in your gaming platform’s operations to protect players and foster a secure, enjoyable environment
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Essential Strategies and Best Practices for Building Human Connections with Customers
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Essential Strategies and Best Practices for Outsourcing Customer Support in the Gaming Industry
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Essential Strategies and Best Practices for Enhancing Customer Support During Peak Seasons