How to Recruit Great Customer Support Agents

Discover the secrets to recruiting top-tier support agents who can elevate your customer service to new heights.

5 Ways to Automate Customer Support in Zendesk

5 Great Features of Intercom for Support Teams

Find out why Intercom brings big benefits for both customer service agents and customers, as we share five key areas where Intercom really stands out compared to its competitors.

5 Ways to Use Your Customer Support Team to Drive Revenue

Learn how to use your customer support team to positively impact retention, expansion, upgrades, and referrals, and drive revenue growth for your business.

The ROI of Customer Support

The ROI of Customer Support delves into the tangible financial benefits that a well-integrated support team can bring to a business, highlighting how strategic customer service can directly influence profitability and growth.

How to Recruit Exceptional Player Support Agents

Discover how to recruit exceptional player support agents by leveraging flexible, dedicated teams that prioritize client satisfaction and foster a culture of deep learning and community.

The Best Tools For Providing Chat Support in 2024

Explore the best tools for providing chat support in 2024, focusing on innovative solutions that enhance customer interactions and streamline operations.

Intercom: Conversational Support for Startups

We’ve put together this review of Intercom – one of the most popular help desk ticketing software choices for startups and SaaS businesses who want to create conversational relationships and experiences for their customers.

Building a Self-Service Solution Customers Love

This is how you build a self-service solution your customers will love — one that’s so effective and so accessible that they’ll never even need to think about reaching out for human support.

Zendesk Review: A Robust Support Platform

Discover how Zendesk’s powerful features and functionalities make it the ideal support platform for large or complex support organizations in our comprehensive review.