2020 Team Member Survey Results

Findings and insights from a comprehensive survey conducted among team members, highlighting their experiences, feedback, and overall satisfaction within the organization.
2020 Client Survey Results

An overview of the survey findings, showcasing client feedback, satisfaction levels, and insights to enhance the client experience and strengthen relationships.
Top 7 Customer Service Interview Questions

Curated list of essential interview questions to help hiring managers assess candidates’ customer service skills, problem-solving abilities, and communication aptitude.
Clutch Award For Top Voice Services and Call Center Company

Celebrate the recognition and achievement of the company in receiving the prestigious Clutch Award, highlighting their excellence in providing voice services and call center solutions.
Peak Support Q&A: Lana Charlton

Peak Support Monthly Q&A provides insights into Lana Charlton’s personal interests, achievements, and experiences, showcasing her role as a Client Services Senior Director at Peak Support.
Self-Care Tips to Keep Yourself Happy and Healthy

Practical and effective strategies to prioritize self-care, promoting happiness and overall well-being.
Peak Support Q&A: Aimee Fermo

Peak Support Monthly Q&A provides insights into Aimee Fermo’s personal interests, achievements, and experiences, showcasing her role as a Senior Director of Operations at Peak Support.
Peak Support Q&A: Daniel Gutierrez

Peak Support Monthly Q&A provides insights into Daniel Gutierrez’s personal interests, achievements, and experiences, showcasing his role as Chief Financial Officer at Peak Support.
Peak Support Q&A: Alyssa Hedrick

Peak Support Monthly Q&A provides insights into Alyssa Hedrick’s personal interests, achievements, and experiences, showcasing her role as a Team Lead at Peak Support.
Our Team Members Respond to the Rise in Anti-Asian Hate Crimes

The heartfelt and powerful responses from the team members of the company, addressing the concerning increase in anti-Asian hate crimes and standing in solidarity against discrimination.
23 Books Everyone in Customer Service Should Read

A list of recommended books that cover various aspects of customer service, offering valuable insights and knowledge for professionals in the field.
Peak Support Q&A: Mari Lou Nina Pineza

Peak Support Monthly Q&A provides insights into Mari Lou Nina Pineza’s personal interests, achievements, and experiences, showcasing her role as a Talent and Operations Specialist at Peak Support.