Peak Support, Author at Peak Support

How to Outsource Customer Support in the Gaming Industry

Essential Strategies and Best Practices for Outsourcing Customer Support in the Gaming Industry

Essential Strategies and Best Practices for Enhancing Customer Support During Peak Seasons

Here are the benchmarks for the best, worst, and average Phone Handle times from our 2024 Customer Service KPI ebook.

Here’s how you can meet and exceed soaring player expectations, especially from VIP players, with your customer support.

Improve Customer Effort Score with these helpful tips.

Here are three compelling reasons to implement multilingual support for your SaaS business.

Here are the benchmarks for the best, worst, and average Chat Handle Times from our 2024 Customer Service KPI ebook.

Here are the key qualities you should look for when building a strong SaaS technical support teams.

Here are tips to help you find and connect with potential ecommerce support agents.

Explore the benefits of customer service outsourcing for ecommerce and how it can help accelerate a brand’s growth.

Here are the benchmarks for the best, worst, and average x from our 2024 Customer Service KPI ebook.

Here are 8 ways to build deep customer connections through your customer support team.