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Explore the transformative impact of AI on customer service teams, highlighting the potential for improved efficiency, personalization, and customer satisfaction through the integration of AI technologies.
Five emerging and forward-thinking startups that are poised to make a significant impact in their respective industries throughout the year.
Strategies on leveraging customer service as a powerful tool for driving business growth and fostering customer loyalty.
Guidance on effectively outsourcing customer support, including tips for selecting the right outsourcing partner and ensuring a seamless transition for enhanced customer satisfaction.
Peak Support Monthly Q&A provides insights into Mark Pabriaga’s personal interests, achievements, and experiences, showcasing his role as a Team Lead at Peak Support.
Effectively managing stress in both professional and recreational settings, offering practical tips for maintaining composure and finding balance amidst challenging situations.
How to navigate the challenges of remote work, providing valuable tips to enhance productivity, maintain work-life balance, and optimize the home office environment.
Techniques to break the habit of multitasking, offering simple yet effective methods to improve focus, productivity, and overall work performance.
Actionable advice and strategies to help leaders prioritize self-care, manage stress, and create a healthy work environment to prevent burnout and promote overall well-being within the leadership team.
A recap of the recent corporate planning summit, highlighting key discussions, decisions, and takeaways that will shape the future direction and goals of the organization.
Peak Support Monthly Q&A provides insights into Iar Indus’ personal interests, achievements, and experiences, showcasing her role as a Team Member at Peak Support.
That’s why we’re laser-focused on building the best company culture—not just in the BPO industry, but in the world. And it’s working. Over 95% of our team members agree that Peak Support is a great place to work, and we’re hard at work improving that number every day.
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