Resources

5 Ways to Use Your Customer Support Team to Drive Revenue

Learn how to use your customer support team to positively impact retention, expansion, upgrades, and referrals, and drive revenue growth for your business.

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What Does In-House Customer Service Cost for E-Commerce Companies?
Explore the financial implications and considerations of maintaining an in-house customer service team for e-commerce businesses, providing insights into the costs involved and the potential benefits of outsourcing customer support.
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Peak Support Q&A: Roland Allan Papa
Peak Support Monthly Q&A provides insights into Roland Allan Papa's personal interests, achievements, and experiences, showcasing his role as a Quality Assurance Senior Manager at Peak Support.
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The 2022 Guide to the Top Phone Support Platforms
Overview of the leading phone support platforms available in 2022, providing valuable insights and guidance for businesses seeking to enhance their customer service through phone support solutions.
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Peak Support Q&A: Marichel Natividad
Peak Support Monthly Q&A provides insights into Marichel Natividad's personal interests, achievements, and experiences, showcasing her role as a Director of Operations at Peak Support.
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HubSpot Service Hub Review: How To Achieve Your Customer Service Goals
A detailed review and analysis of HubSpot's Service Hub, offering valuable insights and strategies for businesses looking to achieve their customer service goals using this platform.
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Peak Support Q&A: Hannah Steiman
Peak Support Monthly Q&A provides insights into Hannah Steiman's personal interests, achievements, and experiences, showcasing her role as President and Chief Strategy Officer at Peak Support.
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Letter from Jon and Hannah about Black Lives Matter
A heartfelt message from Jon and Hannah addressing the importance of the Black Lives Matter movement and their commitment to supporting racial equality and justice.
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Peak Support Q&A: Carlos Cornista
Peak Support Monthly Q&A provides insights into Carlos Cornista's personal interests, achievements, and experiences, showcasing his role as a Quality Assurance Team Leader at Peak Support.
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Peak Support Q&A: Francis Eronico
Peak Support Monthly Q&A provides insights into Francis Eronico's personal interests, achievements, and experiences, showcasing his role as a Senior Engagement Manager at Peak Support.