Resources

5 Ways to Use Your Customer Support Team to Drive Revenue

Learn how to use your customer support team to positively impact retention, expansion, upgrades, and referrals, and drive revenue growth for your business.

Read More
An illustration of two men using laptops with a dollar sign in the background
php
How To Deal With Feeling Overwhelmed At Work
Practical strategies and tips to effectively manage and overcome feelings of overwhelm in the workplace, promoting productivity and well-being.
php
Peak Support Q&A: Leizl Joy Yee
Peak Support Monthly Q&A provides insights into Leizl Joy Yee's personal interests, achievements, and experiences, showcasing her role as an L&D Senior Manager at Peak Support.
php
4 Awesome Ideas for Innovative Direct Mail Campaigns
Creative and unique concepts for direct mail marketing campaigns that can captivate recipients and drive engagement and conversions.
php
How To Increase Customer Lifetime Value With 1 Critical Investment
Advice on how businesses can strategically invest in customer experience to maximize customer lifetime value and drive sustainable growth.
php
3 Great Examples of Incredible Social Media Customer Service
Three outstanding instances of brands delivering exceptional customer service through social media platforms, highlighting the importance of personalized and timely interactions in building customer loyalty.
php
Peak Support Q&A: Jan Merrick Lazaro
Peak Support Monthly Q&A provides insights into Jan Merrick Lazaro's personal interests, achievements, and experiences, showcasing his role as Senior Director of Shared Services at Peak Support.
php
How to Build a Strong Company Culture With a Remote Team
Valuable insights and practical tips on fostering a positive and cohesive company culture in a remote work environment, emphasizing the importance of communication, trust, and shared values.
php
The Best Social Media Customer Service Tools
Detailed analysis of top-notch tools that businesses can leverage to effectively manage and enhance their customer service efforts on social media platforms.
php
Peak Support Q&A: Kathleen Egger
Peak Support Monthly Q&A provides insights into Kathleen Egger's personal interests, achievements, and experiences, showcasing her role as a Team Lead at Peak Support.