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The Critical Chatbot KPIs You Should Track in 2024
We explore the critical chatbot KPIS you should track in 2024.Gartner predicts that chatbots will become the primary support channel for a quarter of all organizations by 2027.
We explore the critical chatbot KPIS you should track in 2024.Gartner predicts that chatbots will become the primary support channel for a quarter of all organizations by 2027.
Valuable advice from industry experts on effectively managing and handling a high volume of incoming calls, ensuring efficient customer service and satisfaction.
A comprehensive comparison between customer loyalty and customer satisfaction, explaining their distinctions and importance in building strong customer relationships and driving business growth.