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5 Ways to Use Your Customer Support Team to Drive Revenue

Learn how to use your customer support team to positively impact retention, expansion, upgrades, and referrals, and drive revenue growth for your business.

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How to Scale Customer Service Teams For The Holidays
Essential Strategies and Best Practices for Enhancing Customer Support During Peak Seasons
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2024 Key Performance Indicators for Customer Service: Average Phone Handle Time
Here are the benchmarks for the best, worst, and average Phone Handle times from our 2024 Customer Service KPI ebook.
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Supporting Your VIP Players: 5 Strategies to Deliver an Exceptional Experience to Your VIP Customers
Here's how you can meet and exceed soaring player expectations, especially from VIP players, with your customer support.
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2024 Key Performance Indicators for Customer Service: Customer Effort Score
Improve Customer Effort Score with these helpful tips.
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Going Global: Implementing Multilingual Support for Global SaaS Businesses
Here are three compelling reasons to implement multilingual support for your SaaS business.
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2024 KPI for Customer Service: Average Chat Handle Time
Here are the benchmarks for the best, worst, and average Chat Handle times from our 2024 Customer Service KPI ebook.
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Top Tips for Finding Great SaaS Tech Support Talent
Here are the key qualities you should look for when building a strong SaaS technical support teams.
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5 Tips for Recruiting Great Ecommerce Support Agents
Here are tips to help you find and connect with potential ecommerce support agents.
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How to Use Customer Service Outsourcing to Grow Your Ecommerce Brand
Explore the benefits of customer service outsourcing for ecommerce and how it can help accelerate a brand’s growth.