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Explore the transformative impact of AI on customer service teams, highlighting the potential for improved efficiency, personalization, and customer satisfaction through the integration of AI technologies.
Explore the financial implications and considerations of maintaining an in-house customer service team for e-commerce businesses, providing insights into the costs involved and the potential benefits of outsourcing customer support.
Peak Support Monthly Q&A provides insights into Roland Allan Papa’s personal interests, achievements, and experiences, showcasing his role as a Quality Assurance Senior Manager at Peak Support.
Overview of the leading phone support platforms available in 2022, providing valuable insights and guidance for businesses seeking to enhance their customer service through phone support solutions.
Peak Support Monthly Q&A provides insights into Marichel Natividad’s personal interests, achievements, and experiences, showcasing her role as a Director of Operations at Peak Support.
A detailed review and analysis of HubSpot’s Service Hub, offering valuable insights and strategies for businesses looking to achieve their customer service goals using this platform.
Peak Support Monthly Q&A provides insights into Hannah Steiman’s personal interests, achievements, and experiences, showcasing her role as President and Chief Strategy Officer at Peak Support.
A heartfelt message from Jon and Hannah addressing the importance of the Black Lives Matter movement and their commitment to supporting racial equality and justice.
Peak Support Monthly Q&A provides insights into Carlos Cornista’s personal interests, achievements, and experiences, showcasing his role as a Quality Assurance Team Leader at Peak Support.
Peak Support Monthly Q&A provides insights into Francis Eronico’s personal interests, achievements, and experiences, showcasing his role as a Senior Engagement Manager at Peak Support.
Insights and strategies on how to leverage Zendesk’s analytics tools to enhance and optimize the customer experience for businesses.