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5 Ways to Use Your Customer Support Team to Drive Revenue
Learn how to use your customer support team to positively impact retention, expansion, upgrades, and referrals, and drive revenue growth for your business.
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The importance of Customer Lifetime Value (CLV) as a key metric for measuring customer satisfaction and loyalty, and offers insights on how to leverage it effectively in shaping a successful CX strategy.
Explore the hidden costs and challenges associated with maintaining an in-house customer service team, and provides insights on the potential cost savings and benefits of outsourcing customer service to a specialized provider like Peak Support.
Valuable tips and strategies for providing exceptional customer service through live chat, including effective communication, personalized interactions, and efficient problem-solving techniques.
Strategies to help individuals decrease their screen time and find a healthier balance in their digital lives.
Highlight of the findings and insights gathered from Peak Support's team member survey, showcasing the positive feedback and satisfaction of the employees.
The outcomes and feedback obtained from Peak Support's client survey, demonstrating high levels of client satisfaction and positive experiences with the company's services.
Peak Support Monthly Q&A provides insights into George Tillotson's personal interests, achievements, and experiences, showcasing his role as VP of Client Solutions at Peak Support.
Five emerging and forward-thinking startups that are poised to make a significant impact in their respective industries throughout the year.
Strategies on leveraging customer service as a powerful tool for driving business growth and fostering customer loyalty.