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Live Chat Customer Service: Best Practices

Valuable tips and strategies for providing exceptional customer service through live chat, including effective communication, personalized interactions, and efficient problem-solving techniques.

Customer Service Live Chat

How to Reduce Your Screen Time by 50%: 6 Simple Tips

Strategies to help individuals decrease their screen time and find a healthier balance in their digital lives.

Our 2018 Team Member Survey: The Results!

Highlight of the findings and insights gathered from Peak Support’s team member survey, showcasing the positive feedback and satisfaction of the employees.

Peak Support

Our 2018 Client Survey: The Results!

The outcomes and feedback obtained from Peak Support’s client survey, demonstrating high levels of client satisfaction and positive experiences with the company’s services.

Peak Support

Peak Support Q&A: George Tillotson

Peak Support Monthly Q&A provides insights into George Tillotson’s personal interests, achievements, and experiences, showcasing his role as VP of Client Solutions at Peak Support.

Peak Support

Five Innovative Startups to Watch in 2019

Five emerging and forward-thinking startups that are poised to make a significant impact in their respective industries throughout the year.

Innovation Innovative Products Innovative Services Innovative Startups

How to Effectively Use Your Customer Service as a Growth Engine

Strategies on leveraging customer service as a powerful tool for driving business growth and fostering customer loyalty.

Business Growth customer satisfaction Customer Service Customer Service Outsourcing Customer Service Productivity Leadership & Management Peak Support Scaling Customer Service Teams

How to Outsource Customer Support with These 4 Tips

Guidance on effectively outsourcing customer support, including tips for selecting the right outsourcing partner and ensuring a seamless transition for enhanced customer satisfaction.

BPO Business Process Outsourcing Customer Service Outsourcing Outsourcing Peak Support Recruiting & HR

How to Manage Stressful Situations at Work — And in Fishing

Effectively managing stress in both professional and recreational settings, offering practical tips for maintaining composure and finding balance amidst challenging situations.

Leadership

Working from Home? Check Out These 5 Tips

How to navigate the challenges of remote work, providing valuable tips to enhance productivity, maintain work-life balance, and optimize the home office environment.

Peak Support