Resources

5 Ways to Use Your Customer Support Team to Drive Revenue

Learn how to use your customer support team to positively impact retention, expansion, upgrades, and referrals, and drive revenue growth for your business.

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Peak Support Q&A: Leizl Joy Yee
Peak Support Monthly Q&A provides insights into Leizl Joy Yee's personal interests, achievements, and experiences, showcasing her role as an L&D Senior Manager at Peak Support.
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4 Awesome Ideas for Innovative Direct Mail Campaigns
Creative and unique concepts for direct mail marketing campaigns that can captivate recipients and drive engagement and conversions.
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How To Increase Customer Lifetime Value With 1 Critical Investment
Advice on how businesses can strategically invest in customer experience to maximize customer lifetime value and drive sustainable growth.
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3 Great Examples of Incredible Social Media Customer Service
Three outstanding instances of brands delivering exceptional customer service through social media platforms, highlighting the importance of personalized and timely interactions in building customer loyalty.
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Peak Support Q&A: Jan Merrick Lazaro
Peak Support Monthly Q&A provides insights into Jan Merrick Lazaro's personal interests, achievements, and experiences, showcasing his role as Senior Director of Shared Services at Peak Support.
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How to Build a Strong Company Culture With a Remote Team
Valuable insights and practical tips on fostering a positive and cohesive company culture in a remote work environment, emphasizing the importance of communication, trust, and shared values.
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The Best Social Media Customer Service Tools
Detailed analysis of top-notch tools that businesses can leverage to effectively manage and enhance their customer service efforts on social media platforms.
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Peak Support Q&A: Kathleen Egger
Peak Support Monthly Q&A provides insights into Kathleen Egger's personal interests, achievements, and experiences, showcasing her role as a Team Lead at Peak Support.
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6 Easy Steps to Scale Your Customer Support Team
Guide with six straightforward steps to help businesses efficiently expand and grow their customer support team to meet increasing demands and ensure exceptional customer service.