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Our Team Members Respond to the Rise in Anti-Asian Hate Crimes

The heartfelt and powerful responses from the team members of the company, addressing the concerning increase in anti-Asian hate crimes and standing in solidarity against discrimination.

Diversity Equity and Inclusion

23 Books Everyone in Customer Service Should Read

A list of recommended books that cover various aspects of customer service, offering valuable insights and knowledge for professionals in the field.

Best Customer Service Customer Service Customer Service Best Practices Customer Service Ideas Customer Service Productivity Leadership Leadership & Management

Peak Support Q&A: Mari Lou Nina Pineza

Peak Support Monthly Q&A provides insights into Mari Lou Nina Pineza’s personal interests, achievements, and experiences, showcasing her role as a Talent and Operations Specialist at Peak Support.

Outsourcing Peak Support Recruiting & HR Remote Work Talent Acquisition

Top Eight Customer Service Resolutions for Brands

A concise and actionable list of resolutions that brands can adopt to enhance their customer service practices and improve overall customer satisfaction.

Best Customer Service Business Process Outsourcing Customer Service Customer Service Ideas Effective Customer Service

Peak Support Q&A: Jim Ray Gacita

Peak Support Monthly Q&A provides insights into Jim Ray Gacita’s personal interests, achievements, and experiences, showcasing his role as an Operations Manager at Peak Support.

Outsourcing Peak Support Recruiting & HR Remote Work Talent Acquisition

Peak Support Recognized as Top Global BPO by Clutch Awards

The prestigious recognition received by Peak Support as a leading global Business Process Outsourcing (BPO) company, emphasizing their commitment to delivering exceptional customer service and support.

BPO Business Process Outsourcing Customer Service Outsourcing Outsourcing Peak Support

Peak Support Q&A: Maria Cecilia Acido

Peak Support Monthly Q&A provides insights into Maria Cecilia Acido personal interests, achievements, and experiences, showcasing her role as a Team Lead at Peak Support.

Outsourcing Peak Support Recruiting & HR Remote Work Talent Acquisition

Why We’re Sharing Our Pronouns

The importance of inclusivity and respect for gender identity by discussing the reasons behind the practice of sharing personal pronouns and its positive impact on creating a more inclusive work environment.

Peak Support

Peak Support Q&A: Manuel Co Jr.

Peak Support Monthly Q&A provides insights into Manuel Co Jr.’s personal interests, achievements, and experiences, showcasing his role as the Data Visualization and Intelligence Director at Peak Support.

Outsourcing Peak Support Recruiting & HR Remote Work Talent Acquisition

Peak Support Q&A: Bianca Lazaro

Peak Support Monthly Q&A provides insights into Bianca Lazaro’s personal interests, achievements, and experiences, showcasing her role as the Vice President of Operations at Peak Support.

Outsourcing Peak Support Recruiting & HR Remote Work Talent Acquisition