Peak Support Archives - Peak Support

How to Build a Call Center Staffing Model

A comprehensive guide on creating an effective staffing model for call centers, offering practical tips and strategies to optimize workforce management and ensure efficient operations.

Peak Support Q&A: Monica Isidro

Peak Support Monthly Q&A provides insights into Monica Isidro’s personal interests, achievements, and experiences, showcasing her role as an Operations Manager at Peak Support.

The Best Work from Home Gift Ideas

The Best Work from home gift ideas to give to Remote Workers.

Peak Support Q&A: Edmund Perez

Peak Support Monthly Q&A provides insights into Edmund Perez’s personal interests, achievements, and experiences, showcasing his role as a Team Member at Peak Support.

Peak Support Q&A: Cecilia Jaucian

Peak Support Monthly Q&A provides insights into Cecilia Jaucian’s personal interests, achievements, and experiences, showcasing their role as a member of the Talent Acquisition team at Peak Support.

Peak Support Q&A: Al James Abalos

Peak Support Monthly Q&A provides insights into Al James Abalos’ personal interests, achievements, and experiences, showcasing his role as one of the Director of Operations at Peak Support.

Peak Support Q&A: Autumn Heard

Peak Support Monthly Q&A provides insights into Autumn Heard’s personal interests, achievements, and experiences, showcasing her role as a Subject Matter Expert at Peak Support.

Peak Support Q&A: Marlou Abalona

Peak Support Monthly Q&A provides insights into Marlou Abalona’s personal interests, achievements, and experiences, showcasing his role as a Business Analyst at Peak Support.

Clutch Award For Top Voice Services and Call Center Company

Celebrate the recognition and achievement of the company in receiving the prestigious Clutch Award, highlighting their excellence in providing voice services and call center solutions.

Peak Support Q&A: Lana Charlton

Peak Support Monthly Q&A provides insights into Lana Charlton’s personal interests, achievements, and experiences, showcasing her role as a Client Services Senior Director at Peak Support.

Peak Support Q&A: Aimee Fermo

Peak Support Monthly Q&A provides insights into Aimee Fermo’s personal interests, achievements, and experiences, showcasing her role as a Senior Director of Operations at Peak Support.

Peak Support Q&A: Daniel Gutierrez

Peak Support Monthly Q&A provides insights into Daniel Gutierrez’s personal interests, achievements, and experiences, showcasing his role as Chief Financial Officer at Peak Support.

Peak Support Q&A: Alyssa Hedrick

Peak Support Monthly Q&A provides insights into Alyssa Hedrick’s personal interests, achievements, and experiences, showcasing her role as a Team Lead at Peak Support.

Peak Support Q&A: Mari Lou Nina Pineza

Peak Support Monthly Q&A provides insights into Mari Lou Nina Pineza’s personal interests, achievements, and experiences, showcasing her role as a Talent and Operations Specialist at Peak Support.

Peak Support Q&A: Jim Ray Gacita

Peak Support Monthly Q&A provides insights into Jim Ray Gacita’s personal interests, achievements, and experiences, showcasing his role as an Operations Manager at Peak Support.

Peak Support Recognized as Top Global BPO by Clutch Awards

The prestigious recognition received by Peak Support as a leading global Business Process Outsourcing (BPO) company, emphasizing their commitment to delivering exceptional customer service and support.

Peak Support Q&A: Maria Cecilia Acido

Peak Support Monthly Q&A provides insights into Maria Cecilia Acido personal interests, achievements, and experiences, showcasing her role as a Team Lead at Peak Support.

Why We’re Sharing Our Pronouns

The importance of inclusivity and respect for gender identity by discussing the reasons behind the practice of sharing personal pronouns and its positive impact on creating a more inclusive work environment.

Peak Support Q&A: Manuel Co Jr.

Peak Support Monthly Q&A provides insights into Manuel Co Jr.’s personal interests, achievements, and experiences, showcasing his role as the Data Visualization and Intelligence Director at Peak Support.

Peak Support Q&A: Bianca Lazaro

Peak Support Monthly Q&A provides insights into Bianca Lazaro’s personal interests, achievements, and experiences, showcasing her role as the Vice President of Operations at Peak Support.

Peak Support Q&A: Shirleen Telis

Peak Support Monthly Q&A provides insights into Shirleen Telis’ personal interests, achievements, and experiences, showcasing her role as a Quality Assurance Specialist at Peak Support.

Peak Support Q&A: Roland Allan Papa

Peak Support Monthly Q&A provides insights into Roland Allan Papa’s personal interests, achievements, and experiences, showcasing his role as a Quality Assurance Senior Manager at Peak Support.

Peak Support Q&A: Marichel Natividad

Peak Support Monthly Q&A provides insights into Marichel Natividad’s personal interests, achievements, and experiences, showcasing her role as a Director of Operations at Peak Support.

Peak Support Q&A: Hannah Steiman

Peak Support Monthly Q&A provides insights into Hannah Steiman’s personal interests, achievements, and experiences, showcasing her role as President and Chief Strategy Officer at Peak Support.

Peak Support Q&A: Carlos Cornista

Peak Support Monthly Q&A provides insights into Carlos Cornista’s personal interests, achievements, and experiences, showcasing his role as a Quality Assurance Team Leader at Peak Support.

Peak Support Q&A: Francis Eronico

Peak Support Monthly Q&A provides insights into Francis Eronico’s personal interests, achievements, and experiences, showcasing his role as a Senior Engagement Manager at Peak Support.

Peak Support Q&A: Raezalaine Tayag

Peak Support Monthly Q&A provides insights into Raezalaine Tayag’s personal interests, achievements, and experiences, showcasing her role as a Quality Assurance Team Leader at Peak Support.

Peek Inside Our 2019 Team Member Survey Results

Overview of the results from Peak Support’s 2019 team member survey, offering a glimpse into the experiences, feedback, and satisfaction levels of their valued team members.

Peek inside our 2019 Client Survey Results

A look into the feedback and satisfaction levels of Peak Support’s clients, providing valuable insights into their experiences and the quality of service provided by the company.

Peak Support Q&A: Bryan Rosario

Peak Support Monthly Q&A provides insights into Bryan Rosario’s personal interests, achievements, and experiences, showcasing his role as a Recruitment Associate at Peak Support.

Peak Support Q&A: Patrick Pilares

Peak Support Monthly Q&A provides insights into Patrick Pilares’ personal interests, achievements, and experiences, showcasing his role as a Team Lead at Peak Support.

Peak Support Q&A: Honeylie faith Belnas

Peak Support Monthly Q&A provides insights into Honeylie faith Belnas’ personal interests, achievements, and experiences, showcasing her role as a Team Member at Peak Support.

Peak Support Q&A: Jonathan Steiman

Peak Support Monthly Q&A provides insights into Jonathan Steiman’s personal interests, achievements, and experiences, showcasing his role as CEO at Peak Support.

A First-Hand Account of Peak Support’s First-Ever U.S. Summit

An inside perspective on the inaugural U.S. Summit hosted by Peak Support, providing insights into the event, its impact, and the experiences of attendees.

Peak Support Q&A: Hazel Abijay

Peak Support Monthly Q&A provides insights into Hazel Abijay’s personal interests, achievements, and experiences, showcasing her role as a Director of Operations at Peak Support.

Peak Support Q&A: Kevin Calatrava

Peak Support Monthly Q&A provides insights into Kevin Calatrava’s personal interests, achievements, and experiences, showcasing his role as a Graphic Designer at Peak Support.

Peak Support Q&A: Leizl Joy Yee

Peak Support Monthly Q&A provides insights into Leizl Joy Yee’s personal interests, achievements, and experiences, showcasing her role as an L&D Senior Manager at Peak Support.

Peak Support Q&A: Jan Merrick Lazaro

Peak Support Monthly Q&A provides insights into Jan Merrick Lazaro’s personal interests, achievements, and experiences, showcasing his role as Senior Director of Shared Services at Peak Support.

Peak Support Q&A: Kathleen Egger

Peak Support Monthly Q&A provides insights into Kathleen Egger’s personal interests, achievements, and experiences, showcasing her role as a Team Lead at Peak Support.

Peak Support Q&A: Martin Floro

Peak Support Monthly Q&A provides insights into Martin Floro’s personal interests, achievements, and experiences, showcasing his role as an IT Operations Senior Manager at Peak Support.

Peak Support Q&A: Kaci Barker

Peak Support Monthly Q&A provides insights into Kaci Barker’s personal interests, achievements, and experiences, showcasing her role as a Team Member at Peak Support.

Eat, Sleep, Peak, Repeat: Our 2019 Summit

Highlights and key takeaways from Peak Support’s annual summit, showcasing the company’s commitment to growth, innovation, and delivering exceptional customer service.

Our 2018 Team Member Survey: The Results!

Highlight of the findings and insights gathered from Peak Support’s team member survey, showcasing the positive feedback and satisfaction of the employees.

Our 2018 Client Survey: The Results!

The outcomes and feedback obtained from Peak Support’s client survey, demonstrating high levels of client satisfaction and positive experiences with the company’s services.

Peak Support Q&A: George Tillotson

Peak Support Monthly Q&A provides insights into George Tillotson’s personal interests, achievements, and experiences, showcasing his role as VP of Client Solutions at Peak Support.

How to Effectively Use Your Customer Service as a Growth Engine

Strategies on leveraging customer service as a powerful tool for driving business growth and fostering customer loyalty.

How to Outsource Customer Support with These 4 Tips

Guidance on effectively outsourcing customer support, including tips for selecting the right outsourcing partner and ensuring a seamless transition for enhanced customer satisfaction.

Working from Home? Check Out These 5 Tips

How to navigate the challenges of remote work, providing valuable tips to enhance productivity, maintain work-life balance, and optimize the home office environment.

How to Stop Multitasking Today: 6 Surprisingly Easy Ways

Techniques to break the habit of multitasking, offering simple yet effective methods to improve focus, productivity, and overall work performance.

Reflections on Our Corporate Planning Summit

A recap of the recent corporate planning summit, highlighting key discussions, decisions, and takeaways that will shape the future direction and goals of the organization.

Why You Should Probably Change Your Ecommerce Return Policy

The importance of reevaluating and updating your ecommerce return policy to improve customer satisfaction, increase sales, and build trust with your audience.

Help Scout Review: Why It Is A Great Fit For Small Companies

An in-depth analysis of Help Scout, highlighting its features and benefits that make it an ideal customer support solution for small businesses.